Legal Notices
Rapid Accident Management Legal Services Limited is registered in England and Wales. Company registration number. 04259782
Registered office: 78 Hallfields Road, Warrington, Cheshire, WA28DN.
VAT Registration number: 785583573.
ICO Registration number: Z1208268.
Ram Legal Services is a trading style of Rapid Accident Management Legal Services Limited.
Rapid Accident Management Legal Services are authorised and regulated by the Financial Conduct Authority. Rapid Accident Management (RAM) Legal Services registration is recorded on the website https://register.fca.org.uk Authorisation number : 832285 .
Rapid Accident Management Legal Services Limited is registered in England and Wales. Company registration number. 04259782 Registered office:1st Floor 264 Manchester Road Warrington Cheshire WA1 3RB.
VAT Registration number: 785583573. ICO Registration number: Z1208268.
Below is an example of our agreement, key facts and privacy policy that must be signed if you decide to engage in our services.
CONTINGENCY FEE AGREEMENT
This agreement is a legally binding contract between you and
Rapid Accident Management Legal Services Ltd.
Agreement Dated ………………
You, the client……………………………. We, the Agent: Rapid Accident Management Legal Services Ltd.
What is covered by this agreement:Your claim for compensation from the Criminal Injury Compensation Authority (the “Authority”) regarding personal injury and / or loss suffered on
What is not covered by this agreement:
Any action you wish us to take in appealing a decision.
Paying Us
If the Authority awards you compensation you pay us a sum equivalent to 30 percent of that compensation inc VAT at the standard rate, currently 20%, which applies when the work is done. Thus we charge you 25% plus VAT. You never pay us more than 30% if you win.
All claims are dealt with on a “No Win No Fee” basis and will be subject to a 30% success fee which is deducted from your final compensation. A typical example of this is, if you recover £1,000 in compensation, you will pay us £300 and receive £700.00 in compensation.
If you lose the case you do not pay us anything.
Cancellation Fees
If you end the agreement outside of the cooling off period and before the Authority makes a decision with regard to whether or not to award you compensation, you are liable to pay our basic costs of £118.00 per hour completed. Part hours will be charged at £11.80 for each six minutes of work. This figure will attract VAT at the standard rate, currently 20%, which will apply when the work is done.
The reason we have set the payment you make to us at this level is in view of the fact that we are taking on risk on whether or not your claim is successful and as we will wait until your claim is successful for payment of our charges rather than requiring payment either in advance or as we carry out work.
We reserve the right to charge our fees in full should you wish to withdraw once the decision process has started.
1. Our responsibilities:
We must always act in your best interests in pursuing your claim for compensation and obtain for you the best possible results subject to our duty to the rules and principles of professional conduct. We must explain to you the risks and benefits of taking or continuing to take or take any steps; we must give you our best advice about whether to accept any award.
2. Your responsibilities:
You must give us clear instructions to allow us to do our work properly; you must not ask us to work in an improper or unreasonable way; you must not deliberately mislead us; you must co-operate with us when asked;
3. What happens if you win:
If the Authority or Tribunal Court awards you compensation you pay us a sum equivalent to thirty Percent of that compensation. You agree that we may receive the compensation the Authority pays to you. out of the money you agree to let us take a sum equivalent to 30% including VAT of the damages in respect of our fees. You take the rest.
4. What happens if you lose:
If you lose, you do not have to pay us anything.
5. What happens if the agreement ends before the claim is decided:
You can end the agreement at any time. You are then liable to pay us our costs incurred up to the date you end the agreement calculated at the rate, set out above under “Paying Us”
We can end the agreement if you do not keep to your responsibilities in paragraph 2. You are then liable to pay us our costs incurred up to the date you end the agreement calculated at the rate, set out above under “Paying Us”.
We can end the agreement if we believe that you are unlikely to obtain any compensation from the Authority and you disagree with us. You do not have to pay us anything.
We can end the agreement if you reject our opinion about accepting compensation from the Authority. You are then liable to pay us our costs incurred up to the date you end the agreement calculated in full.
6. What happens after the agreement ends:
After the agreement ends we will inform the Authority that we are no longer acting as your representative.
7. Declarations:
This agreement should be read in conjunction with the “Key Facts” documentation enclosed.
I hereby agree to the deduction of 30% from my damages. I authorise Rapid Accident Management Legal Services Ltd to accept receipt of the payment of damages on my behalf and to deduct 30% from my award in settlement of their fees. The balance of my damages will then be sent to me in satisfaction of my claim.
I confirm that I have been contacted in response to my initial enquiry and have not been contacted without my permission.
This Agreement is a Non-Contentious Business Agreement Between you and Rapid Accident Management Legal Services ltd
Please sign this agreement only if you agree to be bound by the terms and conditions contained herein.
Cancellation
If after giving us your instructions you decide that you do not wish to proceed then please advise us within 14 days of giving us your instructions so that we may close your file of papers. Requests after this period may be subject to our reasonable fees for the work we have done.
(We have attached a standard letter for your use, should you wish to exercise this option)
………………………………….Signed for and on behalf of Ram Legal Services
I Consent to RAM Legal Services and CICA contacting any of the people or organizations listed below in obtaining and sharing information from them in order to process my claim or to verify any of the information I have provided. CICA may also tell the people and organizations listed below that I have made this application and tell them of the decision in my case where appropriate:
· Police authorities in any country I may have lived in as an adult
· ACPO Criminal Records Office (ACRO);
· Medical authorities and practitioners (including Police doctors and surgeons) With Information relevant to my case;
· Department for Work and Pensions;
· HM Revenue & Customs;
· Any other person or organization with information relevant to this application;
……………………………..
Signed by the client:
Key facts that you should be aware of:
The “Criminal Injury Compensation Service” is an enquiry services operated by Rapid Accident Management Legal Services Limited,
We are an independently owned and operated claims management company.
Rapid Accident Management Legal Services limited are authorised and regulated by the Financial Conduct Authority. Rapid Accident Management Legal Services registration is recorded on the website https://register.fca.org.uk Authorisation number : 832285
We offer advice and assistance to victims of Criminal Injury Claims and are able to act on your behalf in pursuing your application for compensation against the Criminal Injuries Compensation Authority.
Our services will include preparing your claim for presentation, advising you on documentation needed and where possible completing or obtaining these for you, liaising with the Authority in respect of your claim and checking that any offer of an award is appropriate or adequate.
All Criminal Injuries Compensation Awards are fixed and set by a Tariff, any awards offered are valued using this tariff subject to an Applicant satisfying all of the criteria of the scheme and being able to demonstrate their injury within treatment records. We will use our skill experience and expertise to help you to achieve the appropriate settlement for your injuries.
All claims are dealt with on a “No Win No Fee” basis and will be subject to a 30% success fee which is deducted from your final compensation. A typical example of this is, if you recover £1,000 in compensation, you will pay us £300 and receive £700 in compensation.
As with all cases, there is a risk that your application could fail, in which case you will not receive compensation. However, you have entered into an agreement with us, which means that we have assessed this claim and so long as you comply with all terms and only present an honest case, then you will not have to pay our costs.
We only respond to incoming enquiries that you have made and we do not “cold call” or employ the use of marketing lists or text messaging services to contact you. We will only contact you if you have provided your details and requested that we do so. If you believe that you have been approached improperly or illegally (cold called) please advise us immediately so that we may investigate fully.
If after giving us your instructions you decide that you do not wish to proceed then please advise us within 14 days of giving us your instructions so that we may close your file of papers. Requests after this period may be subject to our reasonable fees for the work we have done. These fees are listed in our agreement for your information.
(Should you wish to cancel or dis-instruct us we have attached a standard letter for your use, you do not have to use this form and can contact us by telephone or e-mail if you prefer)
Prior to receiving any instructions from you we would like to remind you that you are free to seek legal representation wherever you choose you are also reminded that you may not require legal assistance for certain types of claim and may be able to deal with these yourself. Should you wish to retain the services that are offered to you then you do so in the full knowledge of this fact.
Complaints Procedure
In the unlikely event that you have a complaint regarding any aspect of our service, please feel free to contact us by telephone, post, e-mail or in person to express your dissatisfaction and draw our attention to the issues that you would like us to address. We will ensure that you receive an initial letter acknowledging your complaint setting out the details that you would like investigating and the details of the senior member of staff nominated to deal with any issues that you have raised. This letter will be sent to you within 5 working days of you raising your complaint.
Your complaint will be investigated fully and upon completion of the investigations a written response will be sent advising you of the outcome of our investigations and where appropriate any offer of redress. We aim that this response will be sent within eight weeks of your initial enquiry. Should we not be in a position to provide you with a final response at this time we will write and advise you of the reasons why we are unable to complete our investigation. We will also confirm date that we expect to be in a position to provide you with a full written response.
Should you be unhappy with the outcome of our investigations into your complaint you have the right to refer the matter to the Financial Ombudsman Service who will decide upon the appropriate course of action that should be taken if any.
All complaints referred to the Financial Ombudsman Service must be sent within six months of receipt of our final written response to your complaint.
The Financial Ombudsman Service can be contacted at:
Financial Ombudsman Service, Exchange Tower, London, E14 9SR.
Confidentiality
All of your personal and claim information will be processed and stored confidentially as per the Data Protection Act 1998. We do not share any of your information with third parties other than those responsible for processing your claim (the CICA). All documents containing your personal and claim information will be stored and disposed of securely using a confidential waste management solution operated by Ecoshred. For more information visit http://www.ecoshreduk.com
Cancellation Policy
Once you have signed and returned our initial paperwork you have a cooling off period of 14 days in which you can cancel our services without charge. If you cancel outside of the cooling off period you may incur fees that are also detailed below.
If you end the agreement before the Authority makes a decision with regard to whether or not to award you compensation, you are liable to pay our basic costs of £118.00 per hour completed. Part hours will be charged at 11.80 for each six minutes of work. This figure will attract VAT at the standard rate, currently 20%, which will apply when the work is done.
We reserve the right to charge our fees in full should you wish to withdraw once the decision process has started.
If you wish to cancel our services you can complete and return the cancellation form that is included in the key facts bundle of our initial paperwork. Alternatively you can complete the cancellation form below. Once your cancellation is received we will contact you to confirm receipt.
Terms and Conditions- Untraced Driver Claims
What is covered by this agreement:
Your claim for compensation from the The Motor Insurers Bureau (the “MIB”) regarding personal injury and / or loss suffered on
What is not covered by this agreement:
Any action you wish us to take in taking a decision to the arbitrator.
Paying Us
If the MIB awards you compensation you pay us a sum equivalent to 25 percent of that compensation inc VAT at the standard rate, currently 20%, which applies when the work is done. Thus you never pay us more than 25% if you win. If you lose the case you do not pay us anything. The reason we have set the payment you make to us at this level, is in view of the fact that we are taking on risk on whether or not your claim is successful. We also wait until your claim is successful for payment of our charges rather than requiring payment either in advance or as we carry out work.
If you end the agreement before the Authority makes a decision with regard to whether or not to award you compensation, you are liable to pay our basic costs of £118.00 per hour completed. Part hours will be charged at 11.80 for each six minutes of work. This figure will attract VAT at the standard rate, currently 20%, which will apply when the work is done.
We reserve the right to charge our fees in full should you wish to withdraw once the decision process has started.
1. Our responsibilities:We must always act in your best interests in pursuing your claim for compensation and obtain for you the best possible results subject to our duty to the rules and principles of professional conduct. We must explain to you the risks and benefits of taking or continuing to take or take any steps; we must give you our best advice about whether to accept any award.
2. Your responsibilities:You must give us clear instructions to allow us to do our work properly; you must not ask us to work in an improper or unreasonable way; you must not deliberately mislead us; you must co-operate with us when asked;
3. What happens if you win: If the MIB awards you compensation you pay us a sum equivalent to twenty five Percent of that compensation. You agree that we may receive the compensation the Authority pays to you. out of the money you agree to let us take a sum equivalent to 25% including VAT of the damages in respect of our fees. You take the rest.
4. What happens if you lose: If you lose, you do not have to pay us anything.
5. What happens if the agreement ends before the claim is decided: You can end the agreement at any time. You are then liable to pay us our costs incurred up to the date you end the agreement calculated at the rate, set out above under “Paying Us”We can end the agreement if you do not keep to your responsibilities in paragraph 2. You are then liable to pay us our costs incurred up to the date you end the agreement calculated at the rate, set out above under “Paying Us”.We can end the agreement if we believe that you are unlikely to obtain any compensation from the MIB and you disagree with us. You do not have to pay us anything.We can end the agreement if you reject our opinion about accepting compensation from the MIB. You are then liable to pay us our costs incurred up to the date you end the agreement calculated in full.
6. What happens after the agreement ends:After the agreement ends we will inform the Authority that we are no longer acting as your representative.
7. Declarations:This agreement should be read in conjunction with the “Key Facts” documentation enclosed. I hereby agree to the deduction of 25% from my damages. I authorise Rapid Accident Management Legal Services Ltd to accept receipt of the payment of damages on my behalf and to deduct 25% from my award in settlement of their fees. The balance of my damages will then be sent to me in satisfaction of my claim.I confirm that I have been contacted in response to my initial enquiry and have not been contacted without my permission. This Agreement is a Non-Contentious Business Agreement Between you and Rapid Accident Management Legal Services ltd. Please sign this agreement only if you agree to be bound by the terms and conditions contained herein.
Signed for and on behalf of Ram Legal Services…………
I Consent to RAM Legal Services and The MIB contacting any of the people or organisations listed below in obtaining and sharing information from them in order to process my claim or to verify any of the information I have provided. The MIB may also tell the people and organisations listed below that I have made this application and tell them of the decision in my case where appropriate: Police authorities
Medical authorities and practitioners (including Police doctors and surgeons) With Information relevant to my case;
Department for Work and Pensions;
HM Revenue & Customs;
Any other person or organization with information relevant to this application;
……………………………..Signed by the client:
Key facts that you should be aware of:
We are an independently owned and operated legal service provider.
Rapid Accident Management Legal Services limited are authorised and regulated by the Claims Management Regulator in respect of regulated claims management activities. Our registration is recorded on their website and our registration number is CRM2310We offer advice and assistance to victims of Untraced Drivers and are able to act on your behalf in pursuing your application for compensation against the Motor Insurers Bureau.Our services will include preparing your claim for presentation, advising you on documentation needed and where possible completing or obtaining these for you, liasing with the MIB in respect of your claim and checking that any offer of an award is appropriate or adequate.All Injury awards offered are valued using medical evidence and are offered after satisfying all of the criteria required by the Untraced drivers scheme. We have to be able to demonstrate that the incident was not your fault. We will use our skill experience and expertise to help you to achieve the appropriate settlement for your injuries.All claims are dealt with on a “No Win No Fee” basis and will be subject to a 25% success fee which is deducted from your final compensation. A typical example of this is, if you recover £1,000 in compensation, you will pay us £250 and receive £750 in compensation.As with all cases, there is a risk that your application could fail, in which case you will not receive compensation. However, you have entered into an agreement with us, which means that we have assessed this claim and so long as you comply with all terms and only present an honest case, then you will not have to pay our costs. We only respond to incoming enquiries that you have made and we do not “cold call” or employ the use of marketing lists or text messaging services to contact you. We will only contact you if you have provided your details and requested that we do so. If you believe that you have been approached improperly or illegally (cold called) please advise us immediately so that we may investigate fully.If after giving us your instructions you decide that you do not wish to proceed then please advise us within 14 days of giving us your instructions so that we may close your file of papers. Requests after this period may be subject to our reasonable fees for the work we have done. These fees are listed in our agreement for your information.
(Should you wish to cancel or dis-instruct us we have attached a standard letter for your use, you do not have to use this form and can contact us by telephone or e-mail if you prefer)
Prior to receiving any instructions from you we would like to remind you that you are free to seek legal representation wherever you choose you are also reminded that you may not require legal assistance for certain types of claim and may be able to deal with these yourself. Should you wish to retain the services that are offered to you then you do so in the full knowledge of this fact.
Complaints Procedure. In the unlikely event that you have a complaint regarding any aspect of our service, please feel free to contact us by telephone, post, e-mail or in person to express your dissatisfaction and draw our attention to the issues that you would like us to address. We will ensure that you receive an initial letter acknowledging your complaint setting out the details that you would like investigating and the details of the senior member of staff nominated to deal with any issues that you have raised. This letter will be sent to you within 5 working days of you raising your complaint. Your complaint will be investigated fully and upon completion of the investigations a written response will be sent advising you of the outcome of our investigations and where appropriate any offer of redress. We aim that this response will be sent within eight weeks of your initial enquiry.
Should we not be in a position to provide you with a final response at this time we will write and advise you of the reasons why we are unable to complete our investigation. We will also confirm date that we expect to be in a position to provide you with a full written response. Should you be unhappy with the outcome of our investigations into your complaint you have the right to refer the matter to the Legal Ombudsman Service who will decide upon the appropriate course of action that should be taken if any.
All complaints referred to the Legal Ombudsman Service must be sent within six months of receipt of our final written response to your complaint. The Legal Ombudsman Service can be contacted at:
Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ0300 555 0333
Ram Legal Services Web site uses cookies. Cookies are small pieces of data that a web site stores in a user’s web browser. They do not include viruses and cannot install or run programs on your device.
We use cookies for the following purposes:
To analyse data – to determine the number of visitors we receive, how long they stay, and how they use the site.
Record your IP address for site analytics.
Our site may also use cookies from third parties to help us analyse traffic patterns and site usage.
If you do not click the accept button or click remind me later Cookies will be disabled on this site other than those essential to the operation of the website. If you have already clicked agree and have changed your mind you can still opt out below.
This website uses marketing and tracking technologies. Opting out of this will opt you out of all cookies, except for those needed to run the website. Note that some products may not work as well without tracking cookies.
Opted out of cookies How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
RAM Legal Services understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of this sit. You will be required to confirm that you have read and accept this Privacy Policy when submitting a claim form or contact request. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Cookie”
means a small text file placed on your computer or device by our when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
[“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;]
Information About Us
This Site is owned and operated by Rapid Accident Management Legal Services Limited of which ,Ram Legal Services is a trading style, is registered in England under company number 04259782.
Registered address: 1st floor 264 Manchester Road, Warrington, Cheshire, WA1 3RB
Main trading address:78 Hallfields Road, Warrington, Cheshire, WA28DN VAT number:
Data Protection Officer: Neil Webb
Email address: neil@ramlegalservices.co.uk
Telephone number: 01925 635666
Postal Address: 78 Hallfields Road, Warrington, Cheshire, WA28DN VAT
Rapid Accident management Legal Services Limited are regulated by the Claims Management Regulator in respect of regulated claims management activities. Should you wish to check our registration our authorisation is registered on their website crm2310
What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
Live Chat Service
“We use live chat software on our website, this is provided by Click4Assistance, a 3rd party UK based Software Company. Information regarding how the data is processed and stored can be viewed here.
https://www.click4assistance.co.uk/click4assistance-web-chat-software-cookie-policy.”
What are my rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
- The right to be informed about our or collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we HOLD Please contact us to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
What data do we collect
Depending upon your use of Our Site, we may collect some or all of the following personal and non-personal data (please also see our cookie policy for use of Cookies and similar technologies.
Name;
Date of birth;
Address;
Email address;
Telephone number;
Place of birth
National Insurance Number
Job title;
Profession;
Details specific to the incident you wish to claim for such as incident date; time; location; witness details and details of the person responsible
details of previous claims
injury and medical details such as GP/hospital address and treatment dates
Any other relevant information that you provide in the process of supplying details of your claim or potential claim
How do you use my personal data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data. Your data may be used for the following.
To enable us to contact you to discuss the merits of potential claim
Data collected may be shared with any third parties who have a legal entitlement to the information when processing your claim.
Data may be used to effectively manage and process the claim on your behalf
Data may be stored securely until such a time that we are no longer legally obliged to hold your information
We do not share your information with any third parties for marketing or any other purposes that do not relate to the processing of your claim
Personalising and tailoring our services for you.
Communicating with you. This may include responding to emails or calls from you.
Analysing your use of Our Site and gathering feedback to enable us to continually improve Our Site and your user experience.
How long will you keep my personal data?
We will not keep your personal data for any longer than is necessary in light of the reason for which it was first collected. Your personal data will therefore be kept for a maximum period of 6 years from either the date of your enquiry or where relevant the completion or closure date of your claim.
How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.
Do you share my personal data?
Data collected may be shared with any third parties who have a legal entitlement to the information when processing your claim or when satisfying the requirements of our regulator. We do not share your information with any third parties for marketing or any other purposes that do not relate to the processing of your claim or satisfying the requirements of our regulator.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
Can I withhold information?
You may access certain areas of Our Site without providing any personal data at all other than that set out in our cookie policy. You will only only be required supply personal information if you wish to initiate contact via a form to facilitate the making of a claim or to discuss the merits of a potential claim.
You may restrict our our use of Cookies. For more information, see our Cookie Policy
How can I access my personal data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown below.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request with in 21 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
How do I contact you?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details[(for the attention of Neil Webb
Email address: neil@ramlegalservices.co.uk
Telephone number: 01925 635666
Postal Address: 78 Hallfields Road, Warrington, Cheshire, WA2 8DN
Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date


